Privacy Statement
Protecting your privacy is
important to us.
If we collect or otherwise deal with your personal information, we
will comply with the National Privacy Principles contained within
the Privacy Act 1988 (Cth). This Privacy Statement is intended to
inform you about how Sara Lee will collect, hold, use, and disclose
personal information, how individuals can gain access to personal
information held by us and how an individual may inquire about how
we deal with personal information. This Statement should also be
read in conjunction with our Legal Disclaimer/Terms and
Conditions regulating the use of our Web Sites.
Collection of your personal
information
We only collect your personal information where that personal
information is necessary for one or more of our functions or
activities. Depending on your relationship with us, this
information may include, but is not limited to your name, address
and email address.
When collecting this personal information, we will do so only by
lawful and fair means and not in an unreasonably intrusive
way.
When collecting personal information about you which, for the
purposes of the Privacy Act is regarded as sensitive information or
health information, we will collect that information from you or
from third parties only with your consent.
Where it is reasonable and practicable to do so, we will only
collect personal information about you from you directly and not
from third parties. However, in many instances, this will not be
practicable. If we collect personal information about you from a
third party then we will take reasonable steps to ensure that you
receive the information that we are obliged to make you aware of.
This may involve us contacting you directly, or a third party
discharging our obligations on our behalf.
Use and disclosure of your
personal information
Sara Lee collects, uses and discloses your personal information
for a range of purposes. These purposes depend largely upon your
relationship with us.
We will use personal information for the primary purpose for which
it was collected. The primary purpose of collection is the main
reason we collect your personal information in the first instance.
For a supplier, the primary purpose may be to maintain a business
relationship with you, for a job applicant it may be to conduct
recruitment, for a customer, it may be to keep you informed of our
marketing activities. We will only use personal information beyond
the primary purpose where it is related to that purpose or where
you consent to the further use.
Generally speaking, Sara Lee uses and discloses personal
information for purposes such as:
* to facilitate, maintain and continue a business relationship
with suppliers or distributors;
* to notify customers or others of products and services of Sara
Lee or other organisations that may assist you, including any
special offers available;
* to deal with any enquiries of customers or suppliers;
* for market research on products customers may be interested
in;
* to improve the quality and level of the services we offer to
you.
Where necessary, we may contract out various services associated
with our functions and activities. This may involve the disclosure
of your personal information to other persons and organisations,
both within Australia and overseas.
Where we disclose your personal information to other parties we
have in place arrangements or understandings with those third
parties to ensure that your personal information is handled in a
manner consistent with our obligations under this privacy policy.
Where appropriate, we will ensure that your personal information is
de-identified before being used or disclosed or destroyed or
de-identified if it is no longer necessary that it be
retained.
The types of persons and organisations to which we may disclose
your personal information include the following:
* organisations with whom we have arrangements or agreements for
the purpose of promoting our products or services and any agents
used by us in administering such arrangements or agreements;
* our agents, contractors and external advisers who carry on our
functions and activities or who assist us to carry on our functions
and activities from time to time;
* other parties to whom we are authorised or required by law to
disclose information.
Consent and sensitive information
We collect only minimal amounts of sensitive information.
We will only collect sensitive or health information from you or
about you with your consent. By supplying sensitive or health
information about yourself in writing you will be taken to have
given your consent to our collection of that information.
In most instances, when we collect personal information directly
from you, we will obtain your consent to use it for our various
purposes. When we obtain information from a third party we will
usually enlist that third party to obtain consent on our behalf. In
some situations, we will be able to collect sensitive information
about you with obtaining your consent. Where this occurs, we shall
comply with the Privacy Act at all times.
Security and quality of
your personal information
Sara Lee will take reasonable steps to ensure that the personal
information that we collect, store, use or disclose is accurate,
complete and up to date.
We will also take reasonable steps to protect your personal
information from misuse and loss and from unauthorised access,
modification or disclosure in accordance with the requirements of
our privacy policy and the Privacy Act.
Requests for access to and correction of your personal
information
You may request details of the personal information we hold about
you, by writing to or contacting us.
No fee will be charged for making the request. We may charge a fee
for the provision of this information to cover administrative
costs, however, we will inform you of any fee at the time a request
is made.
In general, we will allow access to the personal information we
hold about you, however, we may deny access to you to the extent
that:
* providing access would pose a serious threat (or in the case of
personal information other than health information, a serious and
imminent threat) to the life or health of any individual;
* or providing access would have an unreasonable impact upon the
privacy of other individuals;
* or your request for access is frivolous or vexatious;
* or it is otherwise appropriate for us to deny access in
accordance with the Privacy Act.
Should we deny you access to any personal information following an
access request we will provide you with a reason for the
denial.
If you are aware that any of your personal information is
inaccurate, incomplete or out of date following an access request,
or because your circumstances have changed, please inform us so
that we can update our records. We will correct any incorrect
personal information and will not refuse to make a correction
without providing you with a reason for the refusal. However, if we
do refuse to make a correction, we will take reasonable steps to
place with the disputed information a statement from you claiming
that the disputed information in your opinion is not accurate,
complete or up-to-date.
CHANGES TO THE PRIVACY STATEMENT
We may change our policies and update the Privacy Statement from
time to time. We may send you an updated Privacy Statement using
methods we choose from time to time, and may publish it on our
website at http://www.moccona.com.au
For a copy of our most current Privacy Statement, please contact
us.
Inquiries
If you have any concerns or inquiries about how we deal with your
personal information, you should contact our Privacy Officer at
Sara Lee Australia, 35-37 Ryde Road, Pymble NSW 2073, telephone 02
9551 3000